'Lookout'에 해당되는 글 1건

  1. 2011/01/13 글뻥 Atos's Consulting Look out 2010+ (6)

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MOBILITY ? ‘STAY CONNECTED’
Wireless Networking LTE (Long-Term Evolution) delivers high bandwidth, high-quality mobile services at reduced cost. LTE could compete against WiMAX standards as true mobile technology. WiMAX is a mobile network standard to support mobile and broadband wireless capabilities and might be very interesting, especially for emerging countries as a last-mile technology to provide Internet services.

WiMAX will mainly be used in defined and limited areas, competing with third generation (3G) services.

4G standard is still in the early stages of development and has to handle a wide range of technologies. LTE, WiMAX, and all other competing technologies extend the life of 3G infrastructure and will delay the usage of the 4G standard.

Personal Area Networks (PANs) are networks implemented via wireless technologies to manage the synchronisation of personal content between multiple devices, such as smart phones, PDAs, media players, set-top boxes, and personal computers, for the discovery of services available
to consumers for use with their personal devices. Initial implementations are based on Bluetooth, but this will probably shift to WiFi because of its acceptance among Consumer Electronics Manufacturers. PANs will have an impact on personal computers, consumer electronics, and peripheral devices, as well as Networking Equipment Manufacturers.

Location Awareness Technology (LAT), such as GPS and location technologies available via mobile devices, will create new business scenarios for, amongst others, fleet management applications with mapping, navigation, and routing functionalities combined with inspections. Furthermore, LAT will allow an efficient communication between devices, vehicles, and infrastructure.

3D LBS GIS provides complete geospatial analysis, functionalities, and representation of any kind of attributes relating to locations.

3D visualisation allows non-trained users to understand geospatial information easily.

Portable Navigation Devices (PND) are handheld products that receive GPS signals to determine location. Consumer PNDs are used in automobiles to provide directions and other location-based services. The additional standardisation of interfaces and introduction of new global standards will simplify the usage of PND in, amongst others, the automobile.

Radio-frequency identification (RFID) tags will be incorporated into more products, animals, or persons for the purpose of identification. Communications for short transactions, such as the purchase of an item, will make use of Near Field Communications (NFC).

Wearable computers have been applied to areas such as behavioural modelling, health monitoring systems, IT, and media development. Government organisations, military, and health professionals have all incorporated wearable computers into their daily operations.

Field Service Management includes the identification of a field service required through remote monitoring, inspection, or customer detection to improve technician scheduling, dispatching, parts information delivery to the field, and support of field technician interactions.

HEALTHCARE AND CONSUMER LIFESTYLE
Remote Patient Monitoring is the use of IT and mobile telecommunications to monitor the health of patients remotely, and to help ensure that appropriate action is taken. Patients are given devices that measure variables such as blood pressure, pulse, blood oxygen level, and weight, and transmit this data to clinics. Other devices are used for messaging, gathering information from patients on their symptoms and behaviours, and sending them information and advice. The ageing population and changing social networks will create a solid base of people who are in need of Health Remote Monitoring Services.

A bionic contact lens that combines a flexible, biologically safe contact lens with light-emitting diodes, basic wiring for electronic circuits, and even a tiny antenna. The lens works through eye muscles squeezing the device to enable it to focus. Drivers and pilots could use the lens to see a vehicle’s status or a route map overlaid on their vision. Video-game companies could give their players the ability to immerse themselves in a virtual world without restricting their range of motion.

ENTERPRISE SYSTEMS ? OPERATIONAL ExCELLENCE AND INNOVATION
Enterprise Content Management (ECM) and other informational and documental systems (such as Data Warehouse and Business Intelligence) have to evolve towards integrated Enterprise Information Management and Planning (EIM and EIP), extending information management and analysis capabilities into business applications as important source for Governance, Risk, and Compliance (GRC) Platforms. EIM and EIP will be to informational process automation what Enterprise Resource Planning (ERP) has been to transactional process automation.

Customer demand and production (planning and operation), as well as real-time synchronisation, helps to minimise inventory stock and reduce operational cost by ensuring a better Overall Equipment Efficiency (OEE).

Manufacturing Executions Systems (MES) close the gap between shop floor and top-floor and create an ‘integrated enterprise’.

Product Lifecycle Management (PLM) solutions have evolved from a set of engineering-oriented tools to an enterprise-level solution. PLM solutions help to get design data and modifications under control and set up a standard process to manage product development and introduction. They also organise and give structure to collaboration, enabling faster time-to- market, deals with increasing product complexity, and customisation. PLMs ensure faster innovation, quality improvement, and lower costs, exploiting intellectual assets more effectively. Simply, PLM solution areas are at the heart of today’s business management.

CONSUMER (CUSTOMER LOYALTY AND BRAND EQUITY)
Consumer Digital Rights Management (DRM) technologies control how consumers can use copyrighted material that is distributed in digital form, such as music and video files, or text in eBooks.

Set-top boxes allow the ‘new generation’ of consumers to view local and Internet content on their television in addition to the regular television content they receive. The set-top boxes will link their broadband connection to their television to allow them to access Internet content, such as local weather, traffic, and streaming video. This technology will significantly change traditional television and PC usage.

As social networks and collaborative tools are spreading through society and technology innovation is delivered first to customers in a C2B model instead of B2C, technology evolution is more led by the consumer market than the corporate world. As businesses start to investigate what Web 2.0 can do for them, not just for linking information but also for linking people, understanding wikis, blogs, forums, and communities is a particular focus. Customers and employees are becoming the source of information and inspiration for companies. This will evolve towards the Enterprise 2.0. Future versions of the web will integrate the Semantic and Contextual Web (also referred to as Web 3.0) and Ontologies, one of its core components.

A number of Ontologies ? XBRL being one of the more mature ? are beginning to enter the mainstream for defining financial information. Although the Semantic Web is a few years off full realisation, niche applications such as Semantic Search Engines are already available. GRC Platforms will bring together the portfolio of functionality in the GRC space, enabling the automation of GRC management activities in particular, the documentation and reporting of risk management and compliance activities.

Collective Intelligence ? the benefits of communicating and knowledge- sharing with people within and external to an organisation ? is becoming widely accepted as the path to improved innovation and performance.

Multi-Channel Knowledge Management (MC-KM) systems for Customer Services automate the collection and categorisation of information into a central knowledge repository to enable faster retrieval of contextual information related to products, services, and procedures from different front-office interfaces (contact centre agent’s desk, web self- service, or branch / retail store channels). MC-kM complements Customer Relationship Management (CRM) and Customer Experience Management (CEM) strategies.

Virtual Organisations are using the world of multimedia applications and video gaming applications as a way of retaining and improving loyalty of Generation Y, digital native users, and customers. Virtual Reality, Physical Reality, and Augmented Reality techniques are blending to create new applications and new ways of working, closer to games. Avatars, Interactive Virtual Assistants (IVAs), and Virtual Advisors are a key differentiating factor in the development of new services, business models, and commercial relationships in virtual channels, Virtual Reality, and online 3D virtual worlds. Virtual cyber-characters, or Avatars, will evolve towards a new generation of enriched and converged B2B / B2C, self-service, and mobile solutions. They will allow organisations to be given a face, voice, and personality as conversational interfaces. They are humanising and socialising the interface, improving accessibility and branding, simplifying navigation, helping and guiding through self-service applications, and introducing emotional intelligence concepts within the virtual commercial cycle. This will categorically improve the interaction experience for clients and users.

TECHNOLOGY AS BUSINESS ENABLER
Multi-Agent Systems are systems where many intelligent software agents are able to cooperate with each other to solve an often large and complex problem. Each agent has a limited viewpoint, and limited capability in solving the complete problem, but is expert in solving a part of the problem. Best suited to closed systems to solve large, complex problems in real time, e.g. improving operational robustness with intelligent failure recovery or improvement in the efficiency of manufacturing processes in dynamic environments.

Biometric systems will enhance access control and security systems, by uniquely recognising humans based upon one or more intrinsic physical (face, fingerprints, hand, iris, DNA) or behavioural traits (keystroke, signature, voice, speech).

‘Intelligent’ robots have been made for a diverse array of applications, ranging from security to sheep-shearing.

Speech and voice processing technologies, such as Automatic Speech Recognition (ASR), high-quality text-to-speech (TTS) synthesis, speech and voice verification, and new improvements and capabilities in spoken natural language processing, are enabling a new portfolio of second- generation intelligent voice applications, such as automated translators and new applications such as Speech Analytics. These will be useful for customer intelligence strategies in contact centres, and for web-searching and automatically indexing capabilities in audio and multimedia content management systems.

All these basic speech and voice processing technologies are being adopted in multiple embedded devices and mobile terminals, extending the importance of these technologies as one of the key HCIs (Human- Computer Interactions) of the future.

Open source mobile software development kits and operating systems, such as Android and Symbian, will enable third-party applications to run on iPhone and mobile terminals and develop new mobile services and applications, such as location-aware applications and three-dimensional location-based services, Geographical Information Systems (3D LBS GIS) in a mobile environment. It will drive new 3D-generation mobile solutions and the use of any phone on any wireless network.

Tablet PCs, Netbooks, and mini-notebooks are a lightweight, low-cost, energy efficient, highly portable sub-category laptop that require less processing power and a reduced ability to run resource-intensive operating systems. These kinds of terminals, in addition to other miniaturised devices like PC on Chip, should be positioned as a window into the Internet rather than a computing device. They are suitable for web browsing, email, and general purpose applications, and are targeted at users accessing web- based Cloud Computing applications that require a less powerful client.

It’s high legibility and very low power requirements make ePaper an interesting alternative to LCD to display information, with a broad range of applications, from displaying available balance on smartcards to eBook readers, including digital signage. Multi-touch interfaces will allow users a richer, more immediate interaction with applications, terminals, and new devices. This includes swiping, pinching, rotations, and other actions.

Surface computers are displays that support interaction via touch or gesture. The display can recognise more than one touch at a time, enabling multiple users to interact or work collaboratively. Surface computers may be delivered as wall displays or may be built into a table. Some also have the capability to recognise objects marked with a special ID tag, allowing context-sensitive information to be provided as soon as items are placed on the display.

3D Flat-Panel Displays The revival of 3D movies has stimulated the cinema-going public, so display manufacturers have been looking into providing 3D display technology for the home. The development of 3D displays for the consumer market could well benefit computer-aided design applications, as well as medical imaging. Some industrial applications already use 3D image capturing, and 3D displays from Philips are used for public digital signage.

The term open source hardware has primarily been used to reflect the free release of information such as schematics, designs, sizes, and other information about hardware, including hardware design and distribution.

DNA Logic Today’s computers rely on silicon microprocessors, and it is speculated that current technology is near the limits of silicon in terms of computational speed and miniaturisation. The size of DNA theoretically allows a new generation of nanotechnology, where computers are far smaller than they have ever been and existing technological limitations are bypassed. DNA has the ability to hold data. Half a kilo has the capacity to store more information than all the silicon-based computers ever built. One cubic centimetre can contain 10 trillion DNA molecules and could hold 10 TB of data, performing 10 trillion calculations simultaneously. DNA is cheap and plentiful. The creation of DNA computers requires no harmful emissions or toxic materials and will not require cooling to the same extent.

Sensor networks A generalised term for spatially distributed devices with at least one sensor that are able to detect and monitor events, each has a transceiver, controller, and power source. Sensors can be embedded into many different objects in many different environments. Sensor networks can provide much data for analysis, enabling businesses to make more informed decisions. e.g. detecting environmental changes (such as pressure / temperature), detecting movement, warning of impending disasters, and monitoring machine health / wear).

Plastic Transistors Rubber stamps made from silicone gel are used to print computer circuits on non-traditional materials, such as plastics, curved surfaces, and organic materials. This development is one step away from circuits that can be printed on fabrics, which could open up a world of opportunities in the field of wearable computing.

Nanowire Power Generators Many zinc-oxide nanowires (a wire with the diameter of one millionth of a millimetre) are linked to an electrode, which, when subjected to ultrasound, produces electricity. In the medium-term, if this technology is able to produce a few watts, various low-energy devices would be able to function freely lightening the load on the requirement from the National Grid with all the associated benefits that that would
entail lower costs, and lower demand on the Earth’s natural resources and fossil fuels.

Solid-State Drive (SSD) technology is the flash-based or RAM- based semiconductor successor for conventional hard-disk drives (HDDs). SSD technology can enable improved access times, potentially lower TCO through greater reliability, and provide better power efficiency. SSD technology will probably be most beneficial for low-cost and mobile products, combining low storage needs in compact form. Hardware Reconfigurable Devices are extremely flexible and can be configured to perform different functions at different times.

Virtual Retinal Display (VRD) is the term used to describe the broadcasting of images onto the retina of the human eye. VRDs can be projected onto the retina of just one eye, enabling the display to effectively augment the real world with Augmented Reality.

All these new technologies and improvements can be used in many industries, especially manufacturing, to develop new concepts and business models such as remote services to improve the customer loyalty and brand equity in the aftermarket.

번역은 나중에 할께여 -_-;;

2011/01/13 11:41 2011/01/13 11:41